Attention : Please note there has been a change in our email id for consumer complaints/queries. Please write to us only on csc@pidilite.com

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    Contact Us

    Consumer Service Cell

    1800-266-6066

    WhatsApp

    +917718871208*

    • Please add our Whatsapp number to your contact list to connect with us. This number is only available for Chat.
    • Do not send unsolicited advertising, promotional or marketing messages on this number.

    Operations

    Working Days – Monday to Saturday

    Working Hours – 10:00 AM to 7:00 PM

    FAQ

    Product availability

    Where can I find Dr. Fixit products in India?

    Dr. Fixit has a family of over 30000 resellers around India alone. All its products are locally available at leading cement, hardware, tile and paintshops.

    After-sale services

    Is Fevicol a safe product for kids?

    Fevicol is a Benzene-free adhesive and although quick-drying, it doesn’t cause the fingers to stick together. Hence, it is absolutely safe to let kids handle Fevicol.

    Product usage

    Is there a Fevicryl product that will help me in my hobby of glass painting?

    Our range of Solvent-based and Water-based Fevicryl Glass Colours are perfect to create the desired effect on glass. For good measure, use our Dimensional Outliners that will help you create an embossed feel and let you express your creativity to the fullest.

    Fevikwik

    What would Fevikwik stick?

    Fevikwik, a cyanoacrylate glue, can be used to bond variety of substances such as all types of metals & alloys, Plastics like ABS (TV Cabinet, Food Processor Body, etc.), PVC (Rigid-Plumbing Pipes, Window Frames / Plasticized-Dust Curtains, Water hose pipes and most toys), Polycarbonate, Polystyrene (Refrigerator Egg Rack, Disposable Coffee Cups, CD Covers, etc), Epoxy, Bakelite, PU rigid foam, Rubber (neoprene), Cork, Ceramics, Pottery, Fabric, All types of wood, Leather, etc.

    What cannot be fixed using Fevikwik?

    Fevikwik does not bond surfaces such as Polyethylene (Plastic bucket, Plastic Mug, Plastic Trays, etc.), Polypropylene (Garden Chair, Car Bumper / Dash Board, etc) EPDM rubber (Automobile window Gasket), Silicone Rubber & Teflon.

    What is to be done in case of emergencies, while using Fevikwik?
    • If Fevikwik goes into your eyes - DO NOT PANIC. Do not rub the eye. Fevikwik is non-toxic. Flush the affected eye with clean cool drinking water once or twice, keeping the eye open. Use eye-cup if available. Things become normal in about 8-10 hours. Consult eye doctor if the problem persists
    • If Fevikwik gets stuck in your hair - Wash the hair with water; it may separate after 24 hrs. Try to lightly comb the affected area. Do not use force.
    • If a child swallows Fevikwik - Ask the child to open his/her mouth. Do you see the adhesive residue sticking to the tongue, teeth etc? Do not try to remove it. Allow the child to drink water. That is all. Even otherwise, saliva takes care of Fevikwik by solidifying it instantly. Fevikwik is not poisonous. Fevikwik should be kept out of the reach of the children.
    What is to be done in case of mishaps while using Fevikwik?
    • If Fevikwik falls on the skin - Wash with water. Fevikwik will not go off, but harden. The hardened residue will peel off easily within a day, without leaving any stain. Fevikwik does not burn the skin.
    • If Fevikwik gets stuck to the fingers - Do not force open. Dip the affected fingers in cold or warm water. Try to pry open after 5-10 minutes. When separated, fingers will have residue strongly stuck to the fingers, which will fall off within a day.

    Interested in working with us? View all openings here

    Disclaimer

    Website Terms And Conditions

    Thank you for visiting the Pidilite Industries Limited (Pidilite) website (“Website”). The terms and conditions herein govern your use of this website (or any other website owned by Pidilite Industries Limited or any of its associate entities (“Website”) and in addition to any specific terms found in other Pidilite websites. By accessing and using the Website, you unconditionally and irrevocably accept these terms and conditions (the “Agreement”). If you do not agree to the Agreement, you should refrain from using the Website and exit immediately if you are logged on. The terms contained here govern the use of our Website and does not have a bearing on any other terms of business we may have with you or any party. You confirm that legally you have rights to access the Website and fully acknowledge and accept the Agreement.

    Changes to the terms

    We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the website, and will not have any retrospective effect on existing contractual arrangements made through this Website. Your continued use of this Website after any change means you have accepted the changed terms and conditions.

    Copyright and Trademark Notices

    All product or trade names of Pidilite referenced herein are our owned or registered trademarks or copyrights.

     

    Pidilite prohibits use of any Pidilite Industries Limited logo and trademark even while creating links on any sites, unless the establishment of such link is approved in advance by Pidilite in writing. Similarly None of the material contained in this Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Pidilite. All copyright and other intellectual property rights in this material is owned by Pidilite or have been licensed for use to Pidilite.

     

    You shall not remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed  from the web site; or link to this web site, without express written consent from Pidilite .

     

    The Website is meant for visitors’ personal, non-commercial use and does not authorize them to display, perform, license, modify, copy, reproduce, publish, distribute, transmit, create work using the information from the website, transfer, or sell any information, software, products or services obtained from this Website. You shall not copy or distribute this information on any other server, or modify or re-use text or graphics on this system or another system. No reproduction of any part of the Website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website, whether in hard copy or electronic format, including postings to any other website or otherwise .

    Limitations on Use

    Unless otherwise agreed to, your use of the Website shall only be for personal, non-commercial use.  . Any purchases or transactions conducted on the Website, now or in future, shall always be governed by our standard terms and conditions, irrespective of alternate terms proposed by the user, customer or visitor to the website. All fees, assessments, charges, taxes and duties arising out of use of the Website shall be your sole responsibility.

    You agree to not misuse the Website. Without limitation’ misuse' would mean to:
    • Download or upload files that are unlawful to distribute through the Website.
    • Transmit, post, or otherwise disclose trade secrets, or other confidential or protected proprietary material or information.
    • Malign, defame, defile, stalk, harass, threaten, abuse or otherwise violate others' rights as defined by applicable law, including to Violate applicable intellectual property, publicity or privacy rights, including, without limitation, by uploading, downloading or transmitting materials or software.
    • Omit or misrepresent or the origin of, or rights in, any file you download or upload, including, without limitation, by omitting proprietary language, author identifications, or notices of patent, copyright or trademark.
    • Cause harm or interfere with the operation of others' computers and software in any respect, including, without limitation, by uploading, downloading or transmitting corrupt files or computer viruses.
    • Transmit any information or software obtained through the Website, or copy, create, display, distribute, license, perform, publish, recreate, reproduce, sell, or transfer works deriving from the Website.
    • Create excessive loads on the infrastructure of the Website.
    • Use a password or personal identification number falsely while accessing the Website, or misrepresent one's identity or authority to act on behalf of another. Violate this Agreement in any other manner.
    Third Party Interaction and Links to Third Party Sites

    In your use of the Website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or members or sponsors or sites linked from the Web site. Any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable third party. You agree that Pidilite has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

     

    The Website may be linked to other websites on the World Wide Web that are not under the control of or maintained by Pidilite. Such links do not indicate any responsibility or endorsement on our part for the external website concerned, its contents or the links displayed on it. These links are provided only as a convenience, in order to help you find relevant websites, services and/or products that may be of interest to you, quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. Pidilite is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

    Disclaimer of Warranties and Limitation of Liability

    We disclaim all warranties relating to the information, software, products and services contained in the Website. Any information found on the Website is provided strictly on an 'as is' basis and without warranties of any kind.  While all efforts have been taken to ensure that information provided by us on this Website is accurate at the time you view it, it is possible that there may be information or data sourced from third parties or providers which may not be accurate. Further we generally disclaim all warranties and conditions with regard to information, software, products and services contained in the Website including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. The same holds true for linkages provided to third party websites or pages as well. We are not responsible nor shall be held liable for such inaccuracies or imprecisions.

     

    While it is our intention to make the Website available at all times, we cannot always be certain it would be available uninterrupted and error-free. Due to the nature of the Internet, this cannot be guaranteed and we reserve the right to withdraw or amend the information/ service we provide on the Website without notice. Access to the Website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will not be liable for any such interruptions or non-availability.

     

    Commentary and other materials posted on our Website may not be our views every time and surely do not amount to advice. It is not recommended that you base your decisions solely on what you see here. We disclaim all liability and responsibility arising from any undue dependence placed by visitors on our Website or on such materials, or by anyone who may be informed or act upon any of its contents.

     

    Further, use of software and other materials on, or through, this Website by you is solely at your own risk and we do not make any warranty whatsoever about the reliability, stability, safety of software or applications nor shall Pidilite be responsible for the same. 

    Privacy Policy

    We respect the privacy of our online visitors and you agree that  any information provided by you on this Website is voluntary..

     

    You hereby agree that any information you provide on  this Website shall be legal information that is true to the best of your knowledge and does not breach or violate third party rights or privileges. Information sent by you on a non-confidential basisand  may be used by us and we shall not be responsible for maintaining confidentiality of such information. We may use and reproduce any such information freely, and for any purpose whatsoever. We may employ the use of what is commonly known as "cookies" where certain specifics or use patterns are retained by our servers and which may be used later to enable better user experience

    Personal Information and Job Applications

    Pidilite Industries Limited shall take all reasonable steps to safeguard personal information provided by you while applying for a job in Pidilite via the Careers section of this Website While making online applications for job vacancies in Pidilite, you should provide complete and correct information to the best of the your knowledge. Providing false information will lead to rejection of your application.

     

    By applying for a job in Pidilite via this Webite, you authorise us and/or our authorised agents to undertake a background investigation including, but not limited to, a criminal background check, a job reference check, and verification of any information you have provided, and you authorise all corporations, companies, educational institutions, persons, law enforcement agencies, criminal and civil courts, and former employers to release information they may have about you.

    Under no circumstances, including but not limited to negligence, Pidilite or its directors or employees shall have any liability of any nature whatsoever, in respect of personal information provided by you on this website..

    User Generated Content

    We do not review content that may be uploaded by visitors to the Website on a real-time basis  we may not  accept the contents that have been uploaded nor should it be taken as an endorsement or acceptance by Pidilite  of such contents. Consequently we reserve the right to take down any content for any reason deemed fit by us, including but not limited to such content being illegal, unlawful or in disregard to any laws or practices or in breach of these terms or any contract with  the visitor . Without prejudice to the foregoing you shall indemnify us from and against any and all claims from third parties with regard to the content.

     

    Our decision in this context  shall be final and binding . You may notify us of any unlawful, infringing and/or offensive content exchanged, seen, provided or uploaded on to the Website. 

    Limitation of Liability

    We shall in no event be liable for any direct, special, indirect, incidental, consequential (including among other things loss of revenue or profits), punitive, or exemplary, damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract, tort, negligence, strict liability or otherwise) arising out of access to, or use of this Website, or delay or inability to use this Website, or any information contained in this web site; or the availability and utility of products and services or otherwise

    Indemnity

    You  shall indemnify Pidilite Industries from and against any and all liabilities, expenses (including attorney's fees) and damages arising out of claims resulting from the your use  of the Website, including without limitation any breach by you of these terms and conditions.

    Jurisdiction

    Any legal actions pertaining to this web site shall be commenced within the competent courts in Mumbai to the exclusion of other courts.